ICORE offers a broad array of telecommunication consulting services to various telecommunications organizations, including ILECs, CLECs, IXCs, CLECs, ISPs, resellers, wireless providers and others. Included are:
- Administrative Operating Company Number (AOCN) Services
- Billing Services
- CABS Services
- CLEC Planning & Implementation
- Comprehensive Revenue Reviews
- Cost Studies
- FCC Reporting Requirements
- Local Number Portability Ordering Procedures Guide
- Safety and Health Programs
- Service Order Administration (SOA)
- Settlements Administration
- Tariff Development and Filing
- Additional Services
Administrative Operating Company Number (AOCN) Services
We serve companies that have signed an agreement with TRA (Telecom Routing Administration) Group under Telicordia Technologies, Inc. dba iconectiv. AOCN companies maintain their own data and/or that of other companies in the Business Integrated Routing and Rating Database system (BIRRDS) that is also maintained by TRA. THE BIRRDS system generates the Local Exchange Routing Guide (LERG) and other well established industry files.
The timelines and accuracy of the NPA-NXX Code information being populated into these Databases is critical to the routing of all calls and the generation of proper revenues to your company. Therefore, the selection of a competent and responsible AOCN company is vital to your operations.
ICORE would like to be your AOCN service provider. We have established an excellent working relationship with TRA and have considerable experience and knowledge supporting the routing of calls. In addition to AOCN functions, ICORE can support many other related functions for you, such as:
- NPA-NXX Code Assignments through NeuStar
- CLLI (Common Language Location Identification) Codes
- CIC (Carrier Identification Codes) Codes
- OCN (Operating Company Number) Codes
- ACNA (Access Customer Name Abbreviation) Codes
- LRNs (Local Routing Numbers) used for LNP (Local Number Portability)
- and the list goes on…
ICORE will also pursue regulatory issues and concerns should any unique situations arise.
We recognizes that operations and functions of the telephone business vary from company to company. Therefore, a “cookie cutter” approach does not always work. Please contact Chris Ulmer (610-928-3903) or Don Snyder (610-928-3906) to discuss your unique requirements so that we may customize our AOCN Services to meet your needs.
ICORE and MEI Telecom Services are dedicated to meeting the billing and operational needs required by today’s telecommunications industry. We offer a variety of highly personalized billing and operational services, including Carrier Access Billing (CABS), End User Billing and Switch Provisioning, all at a Service Bureau level. Our Total Billing Solutions Suite of software applications will give your company a decided advantage in today’s ever-changing telecom landscape.
ICORE performs CABS and settlements reviews, supports and enhances our OPTICABS software, develops and files access tariffs, and interfaces directly with NECA and IXCs on any number of access issues.
With this background, we are eminently qualified to provide CABS billing on a Service Bureau basis, which we perform for multiple clients.
We can provide CABS billing services more efficiently, more accurately and more economically than the traditional Industry Service Bureau. The proper treatment of every minute, every element, and every rate is essential to each company’s access revenue.
As your CABS Service Bureau, ICORE will make every effort to bill your access charges as completely, accurately and professionally as possible. Please contact Chris Ulmer on 610-928-3903 for further details.
In addition, ICORE supports our OPTICABS system for companies wishing to perform their CABS functions in-house.
OPTICABS is designed to produce CABS bills efficiently, with an absolute minimum of input effort, while avoiding as many input errors as possible. We are in full compliance with the standard SECABS Version 12.0 guidelines. This has been proven highly efficient for our integrated electronic billing feature. Our system allows users to set up tables in ways that make data input intuitively obvious. OPTICABS accepts mechanized file transfer and /or manually input for NECA and state pools, as required for settlement.
With the telephone industry facing continual changes, frequent revisions in both interstate and intrastate access billing arrangements will occur. ICORE continually upgrades our software to accommodate industry changes and constantly works on applying enhancements to improve our already user-friendly software. OPTICABS is one of the most flexible CABS software programs on the market today.
Please contact Chris Ulmer on 610-928-3903 for further details.
CLEC Planning & Implementation
Incumbent LECs have been afforded a great opportunity to enter new markets, expand their services and increase their revenues. Each and every small, rural telephone company must at least assess the risks and rewards of becoming a CLEC.
Large, lucrative markets, once the sole provinces of Bell and Independent holding companies, are now open to small ILEC products and services. In a world where regulated revenues are threatened at every turn, entry into the CLEC business is one of the best ways for small, rural ILECs to grow and prosper.
ICORE can help, from the initial feasibility studies and pro formas, through the final interconnection agreements and systems changes that will make your CLEC a reality. We will assist with your business plan, the various regulatory hurdles, tariff development, marketing strategies, and all of the other elements that are necessary to launch a successful CLEC business.
We offer a flexible menu of services, because some ILECs will require only guidance and advice, or perhaps assistance with CLEC certification or interconnection agreements. For others, we will provide a full array of services, including legal and regulatory work; the preparation of business/marketing plans; help with financing; partnering with cable TV, electric companies or others; implementation; and operating support.
ICORE firmly believes that the CLEC business represents a tremendous opportunity for most small, rural ILECs. Call or email Chris Ulmer at 610-928-3903 to learn more about how ICORE can assist you.
Comprehensive Revenue Reviews
ICORE will perform an in-depth review of those area that seriously affect your bottom line. Our review will be tailored to your situation, but will generally include:
Accounting/Regulatory Compliance Analyses
- Part 32 Account Classification
- Part 64 Reg/Non Reg Analysis
- Intrastate pooling, bill and keep, or ITORP
- Interstate average schedules, cost or access tariffs
- Interexchange and other contractual arrangement
Part 36/69 Cost Settlement Estimate for Average Schedule Companies
- Feasibility study for conversion on cost based settlements
- Separated results analysis by broad service category
We will review the effects of the FCC’s Connect America Fund on your company, and recommend actions to fit your specific situation.
Local Rate Reviews
Report and Recommendation
- Customized to individual company
- Includes a 3 year revenue forecast
Please contact Chris Ulmer (610-928-3903) for more details.
ICORE performs jurisdictional access and cost separations studies for many clients in several states. Our expertise in FCC Parts 32, 36 and 69, coupled with our in-depth knowledge of NECA practices and procedures, allows us to maximize your revenue requirements.
We also perform cost of service studies, on either a fully allocated or incremental (TELRIC) basis, as well as studies for specialized applications.
Through cost feasibility studies, ICORE can assist average schedule companies in determining their best settlement option. Our feasibility studies include both access and USF costs, and are extremly accurate.
If you are consideing a conversion to cost, or have questions regarding your existing cost study, ICORE can help. Please contact Chris Ulmer at 610-928-3903 for more information.
FCC Reporting Requirements
ICORE can perform the extensive FCC reporting required under current rules and procedures, as well as the new Connect America Fund. We can review your current procedures to make sure that your are compliant with all of the current FCC filing requirements.
Local Number Portability Ordering Procedures Guide
Porting telephone numbers can be an administrative burden, especially exchanging Trading Partner Profile (TPP) information with the requesting Carrier. For this specific reason ICORE has created a specialized product called the LNP Ordering Procedures Guide.
Our LNP Ordering Procedure Guide is customized on a per company basis to inlcude all of the necessary information required to satisfy porting rules and regulations. This information includes your company’s operations guidelines (hours of operation, and LSR processing hours), all necessary contact information (trouble administration contacts, operations contacts and testing contacts) as well as all of the necessary ordering forms in a simplified format specifically to be used for Local Numbering Portability. These forms include:
- Number Portability Form
- End User Information Form
- Local Service Request Form
- Local Response Form
- and all form submission instructions and contacts
Our guide is designed to streamline your internal LNP process and also to minimize the paperwork necessary to comply with all the FCC LNP requirements.
Safety and Health Programs
ICORE’s review of your company’s safety program begins with an overall evaluation of the program currenty in place:
- Safety Manual
- Safety and Health Program Assessment Report
- OSHA Check Sheet Review
- OSHA Log Compliance
- OSHA Poster Review
- Hazardous Communication Plan
- Company Safety Policies
- Construction Activities
- Noise Abatement
- Facilities Inspection
- Safety Committee Meeting Agenda and Minutes
- MSDS Compliance
- Training Requirements
- Blood Borne Pathogens
- Confined Space Procedures
- JSA-Job Safety Analysis Form Reconciliation
After the overall review is complete, both a written report and a meeting are provided to management to summarize results. At this point, a proposed plan for corrective action can be developed. ICORE can provide assistance in implementing any necessary corrective action, including the development of a full Safety and Health Program, if required.
Safety and Health Programs contain four basic elements:
- Management Leadership and Employment Involvement
- Worksite Analysis
- Hazard Prevention and Control
Management Leadership and Employment Involvement
Management needs to commit the necessary resources of staff, money and time to ensure that all persons on the worksite are protected from injury and illness hazards. Management will visibly lead in the design, implementation and continuous improvement of safety and health activities.
Worksite analysis is a major component of an effective safety program. Management, employees and the safety committee will work together to analyze safety and health hazards inherent in each job function. Employees should be encouraged to report in writing any hazards to their supervisor. Any near miss, first aid incident or accident will be reviewed by management and the safety committee.
Hazard Prevention and Control
Management is required to establish a priority of steps to be followed to manage worksite hazards, including ensuring that the worksite and machinery are properly maintained and cared for. Management will need to establish procedures to ensure that safety policies are followed.
Training is very important in ensuring a safe workplace. Management will need to provide training, either company wide or employee specific. Orientation of new employees to the company’s safety program will also be required.
Please call Chris Ulmer at 610-928-3903 to discuss any aspect of Safety and Health services.
Service Order Administration (SOA)
Today, local telephone companies must be prepared for the potential of porting telephone numbers out of their network. One of the most complex and time consuming challenges is to administer the network and porting information for your company in the Number Portability Administration Center (NPAC) databases. ICORE has simplified this process by creating our SOA Service bureau for interfacing with the NPAC database. Our SOA Service not only alleviates the administrative burden and concerns, but also provides the added security of monitoring the porting activities associated with your exchange(s).
If your company were to perform these functions on your own, the costs associated with the direct interfaces with the NPACs could be significant. By consolidating these functions for many companies, ICORE is able to generate efficiencies that result in lower costs for our SOA customers. ICORE has created several SOA packages for you to choose from. By selecting the option that best fits your needs, you will take a cost effective step in satisfying the FCC’s LNP requirements.
Please keep in mind that in addition to the NPAC administration functions covered in our SOA Service, each telephone company must execute a seperate Agreement directly with NeuStar. NeuStar is the company that owns and operates the NPACs databases and Administration Centers under the direction of the FCC. This separate and distinct Agreement is necessary to set up and establish your company in the NPACs and to protect your information in the databases.
ICORE LNP support functions are not limited strictly to the SOA activities. ICORE is always available to assist telephone companies in other related activities such as:
- Processing and executing the direct Agreement with NeuStar
- Assisting companies in performing LNP cost studies in order to establish LNP end user rates and LNP query charges for tariff purposes
- Assisting companies in the Local Service Request (LSR) process with other service providers
- AOCN LERG update functions
- and much more
ICORE assists many companies with their reporting requirements to NECA, USAC and various state organizations. We carefully review all information before submission, assuring the timeliness and accuracy of interstate average schedule and cost settlements, USF payments, and intrastate revenues.
Our staff has a wealth of knowledge regarding interstate and intrastate settlement procedures. We can assist you with all monthly, quarterly and annual reporting in an efficient and cost effective manner.
Please call Chris Ulmer at 610-928-3903 to discuss how we might assist you with these requirements.
Tariff Development and Filing
Traffic Sensitive (TS) 61.39 tariff filings based on historic average schedule or cost settlements have been extremely beneficial to many small LECs. Average schedule companies choosing this option retain their average schedule status, and any LEC exiting NECA’s TS Pool can opt back in at the next election date, if conditions change.
Average schedule changes, as well as individual company changes, may make a TS tariff filing advantageous. ICORE has its own TS Tariff on file with the FCC, so we need only develop your company’s specific rates, and then include them in our tariff. This makes the process more efficient, and far less costly.
ICORE also develops and files CLEC and IXC tariffs, as well as assisting ILECs with local and other tariffs. Similar to our ILEC TS tariff, ICORE also has a CLEC tariff which is on file with the FCC. This makes CLEC filings more efficient and cost affective.
Please contact Chris Ulmer at 610-928-3903 to discuss any of your tariff requirements.
- Average Schedule / Other Settlement Reviews
- Business Plans
- Budgeting and Planning
- Carrier Liasion
- Certification (State Regulatory)
- Continuing Property Records
- Contract Negotiations
- Economic Impact Analyses
- Expert Testimony
- Feasibility Studies
- Jurisdictional Access and Cost Separations Studies
- Market Studies
- Market Evaluations
- Merger/ Acquisition Services
- Rate Cases/ Rate Design
- Rate of Return Studies
- Regulatory Representation
- Revenue Requirements Analyses
- Interconnection Agreement Contract Assistance
- Special Projects
- Strategic Business Planning
- Tariff Studies