Quality of Customer Support

On October 23, 2024, the FCC adopted a Notice of Inquiry (NOI) to examine the level and quality of customer support currently provided by cable, broadband, satellite TV, and voice…

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USF & Mis-Allocated EA-CAM Support

In previous editions of the ICORE Blog (8/3/24, 9/3/24/ and 10/9/24) we discussed the case of Consumers' Research et al v. the Federal Communications Commission challenging the constitutionality of the…

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AI generated Robocalls and Robotexts

On August 7, 2024, the FCC a Notice of Proposed Rulemaking (NPRM) and a Notice of Inquiry (NOI) related to AI-generated Robocalls and Robotexts. This action follows steps taken by…

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Broadband Data Caps

On October 15, 2024, the Commission released a Notice of Inquiry (NOI) which initiates a proceeding seeking input on the current state of broadband data caps and whether they cause…

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Future of Broadband Requirements

On September 6, 2024, the FCC issued a Notice of Inquiry initiating the annual assessment of broadband availability across the country as required by Section 706 of the Telecommunications Act…

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EA-CAM Adjustments

In recent weeks there has been a significant amount of activity related to the EA-CAM program and specifically concerning filings by EA-CAM carriers seeking adjustments to their EA-CAM offers that…

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